Support


Update on Tamron Service During Global Pandemic
Tamron USA like many other businesses faced many challenges during the height of the pandemic and we have managed to adapt and overcome. Our repair service with some minor exceptions is back to its industry leading three-day turnaround time. Rebates are being processed at full speed and our customer service team based in Commack, NY is ready to assist you with all your needs. While the future is uncertain one thing is clear, Tamron USA will have your lens expertly repaired and sent back to you as quickly as possible. Please stay safe and healthy.

~Team Tamron

Repair Service for USA

Contact Tamron

CONTACT SERVICE


Email or call customer service

3-Day Service

REPAIR


Repair Request form


Customer Repair Status


Photo Lens Repair Service Policy

Beware of Gray Market

BUYER BEWARE


The Risk of Purchasing Gray Market Lenses


Tamron USA Six-Year Limited Warranty Information

 
Send in Equipment
You are required to fill out the Customer Equipment Repair Request form in full. Please DO NOT include filters, hoods or other accessories besides the front cap & rear cap. Please do not send your product box. Instead, we recommend wrapping your lens very well in several layers of bubble wrap so that it fits tightly and securely in your shipping box
> Industrial Optics Warranty / Repair Service Policy
> Instruction Manuals (PDFs)
 

Firmware Updates & Service News

> Firmware Updates for Tamron Lenses
> Service News for Tamron Lenses
Please note: Tamron lenses cannot guarantee functionality with certain cinema cameras.
 
Lens Compatibility Chart
> Easily see the Tamron lens line-up by camera format and focal length coverage in this chart.
 

Related Service

> Repair Service for South & Central America, Mexico & Caribbean
> Important Notice About Lenses with Altered Serial Numbers
> FAQs for Tamron Lenses
> Lens Compatibility Checker
Please note: Tamron lenses cannot guarantee functionality with certain cinema cameras.
 

Warranty

> Tamron USA Six-Year Limited Warranty Information
> Find serial numbers on lenses
> Register your Tamron lens
> Beware of Gray Market
 

Prop65 Warning

> Prop 65